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Yeah it's definitely an MS problem despite the billions of dollars of games going through the eco system 🙄
While my gut feeling would be to agree with you, I wouldn't be so quick to dismiss it. It could be a matter of other publishers are just putting up with it so they don't close themselves off from a large segment of the market.
There's plenty of devs that have had issues with Microsoft and other console storefronts over the years that have spoken out about it.
Way back in time, when TF2 was relatively new, Valve was pretty open about how they were incredibly kneecapped in their ability to release patches for the console version by the way the console online store and update systems worked.
So out of all the developers that have signed up for the ID@Xbox system, only this one studio is having problems? I'm gonna be honest, I am inclined to believe this may be user error on their part. This announcment comes off as pretty unprofessional as well.
Microsoft even offered them special, curated support by Microsoft staff directly in exchange for the automated ID@Xbox system and the developer declined it. This does not make me see the developer in a good light. Any real developer, indie or otherwise, would have jumped at a chance for that kind of support.
Keep in mind, you don’t tend to hear about failed studios that didn’t release their games on a console. This may be survivorship bias.
