this post was submitted on 15 Jun 2024
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Privacy

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[–] [email protected] 14 points 5 months ago

Punishment must be severe or they will absolutely try again but in a more sly way

Companies should move on from Adobe

[–] [email protected] 6 points 5 months ago

The design department in my company uses all Adobe products. Any sort of terms like this means my company can't use the service.

[–] [email protected] 20 points 5 months ago (1 children)

noting that Adobe's terms for licensing content are typical for every cloud content company

Adobe, you're not a cloud content company. You're a software company.

[–] [email protected] 10 points 5 months ago

One of our c suite went to a conference and got wowed by a booth that used cloud AI services to generate crypto on a refrigerator so now we’re also a cloud company.

[–] [email protected] 20 points 5 months ago (1 children)

I didn't threaten. I cancelled.

I cancelled and purchased Affinity Photo 2.

[–] [email protected] 3 points 5 months ago

This is the way.

Also, it’s currently 50% off https://affinity.serif.com/

[–] [email protected] 43 points 5 months ago (1 children)

Why threaten to cancel? Why play games? Just cancel.

[–] [email protected] 9 points 5 months ago (3 children)

Fun fact, by canceling you need to pay a fee unless you jump through some hoops first.

[–] [email protected] 15 points 5 months ago

For anyone who wishes to cancel their Adobe plan(s):

  • Change your subscription to another kind - either cheaper or more expensive. You the subscription will be locked for about 5 minutes while it processes, then it will unlock and you can now manage it. Go into the manage subscription page and cancel it. Because you renewed with a new plan, you can now make use of the fee-free cancellation window and any charges applied will refund.

  • If that fails or you don't want to go that route for whatever reason, you can contact customer support and request the cancellation fee be waived. I've seen a few people say they had success with this. If they still decline you, threaten to report them to your regional consumer protections agency, the press, legal sources, etc. Companies hate bad PR and would rather just waive your fee than deal with you.

[–] [email protected] 5 points 5 months ago

File that chargeback. Early termination fees are BS.

[–] [email protected] 9 points 5 months ago

Not if you pirate their software