this post was submitted on 07 Jun 2024
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People are a little bit stingier in barber chairs and Ubers than they were just a few years ago.

The shares of adults who say they always tip their hair stylists, servers at sit-down restaurants and food delivery people have each fallen 8 percentage points since 2021, according to a Bankrate survey released Wednesday. That rate slipped 7 percentage points for taxi and ride-hail drivers over the same period.

Three years ago, the economy was reopening from the pandemic and inflation was higher than it is now, but so was concern for front-line workers.

At the time, three-quarters of consumers reported always tipping restaurant servers, but today just two-thirds do. Despite modest upticks since last year, barely more than half of people now count themselves reliable tippers of hairdressers (55%) and food delivery drivers (51%), while only 41% say the same when it comes to ordering a ride.

The survey reflects Americans’ growing ease bypassing ubiquitous tipping prompts, from coffeeshops to airport terminals in the post-Covid economy, especially as sticker prices have risen. While consumer spending has held remarkably steady, many households are feeling the squeeze from persistent inflation and tightening their belts accordingly. Some of that newfound caution may be factoring into when, where and how much people tip.

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[–] [email protected] 33 points 5 months ago

I’ll tip my waiter/waitress. I refuse to tip a PoS device. I have no shame selecting the “No tip” button on those things.

[–] [email protected] 17 points 5 months ago* (last edited 5 months ago) (2 children)

I worked in craft beer pre-pandemic. Man, beer release days were nice. Get a bunch of bozos all lined up for the minute we open, all want a whole case of the latest IPA for like $100, all of em blindly tapping the 20% tip option. Like, homie, I did nothing for that tip. I'm over here bartending, getting less from the people I'm actually serving beers to. Thanks I guess?

So now, especially that the economy is fucked, I'm very particular about what I tip on.

Yesterday I went to a juice place. Got 2 bottles of juice and a fruit bowl thing. I'm only tipping on the fruit bowl thing. I'll tip 20% on it, but you simply grabbed the bottle of juice from a fridge. That's not a service.

All in all it looks like an 8% tip, because their juice is $11 a bottle and the fruit bowl is like $20 after everything I added to it.

$4 tip. That's 20% on your $20 bowl. I'm ignoring the other $22 on the bill. That wasn't a service. I'm not tipping $9 for this interaction. A fruit bowl and two juices isn't worth $51 dollars. It's hard enough to justify the $4 tip when the juice is $11... The boss can't pay you better with margins like that? Or is the fruit vendor raking it in? Fruit isn't that expensive...

I don't get it.

[–] [email protected] 15 points 5 months ago* (last edited 5 months ago)

I don't get it.

What's not to get? You seem to understand it just fine. Rather than actually paying their workers a living wage, they can have customers subsidize their pay.

And then when they have a bad night and end up making $4/hour, tips included, you blame the customers for not tipping and not the employer who pays you literally $3/hour.

[–] [email protected] 6 points 5 months ago

I do that too. Get draft beer, pizza and then a bunch of cans at a brewery. 60% was prepackaged so I'm not tipping 20% on the whole bill. Did my own math and it was like 10%.

[–] [email protected] 43 points 5 months ago

When they flip that screen, I cringe. US tip culture sucks.

[–] [email protected] 77 points 5 months ago (2 children)

I don’t think I’ve ever seen this written about so -

The reason these tipping prompts are so egregiously inescapable now is that those point of sales systems are handed out by Clover and the like when the business starts using them for POS and inventory and credit card processing.

For each CC transaction, the business pays something like 2-3% of the transaction and so the CC processor becomes incentivized to make that transaction amount higher. That’s how we got here. You’re being guilted into tipping a shitty tech company.

Carry cash. Pay cash whenever possible. That’s how you avoid that screen.

[–] [email protected] 16 points 5 months ago (3 children)

Is clover getting money for cc transactions? I thought it was the cc companies charging that fee.

[–] [email protected] 17 points 5 months ago (1 children)

Point of sale companies like Clover charge a fee and the credit card company gets a cut of that. The rest is for the point of sale's services.

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[–] [email protected] 7 points 5 months ago

Clover or whoever also gets money for letting whoever use their system. They get an upfront fee then a percent of sales.

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[–] [email protected] 168 points 5 months ago (6 children)

I'm a generous tipper at sit down restaurants, but draw the line at places where I'm grabbing a prepackaged sandwich and drink and being asked to tip the employee to literally ring up the items at the cash register. I wonder if the expansion of this practice is turning people off of tipping even when it's warranted, hence these statistics

[–] [email protected] 46 points 5 months ago* (last edited 5 months ago)

there's a new fast food drive through near me and if you buy a $13 burger with plastic they turn the little machine to you at your car window and expect you to enter a fucking tip.

I'm an overtipping bastard. I learned to tip from Steve Martin in My Blue Heaven. i love to tip.

I even tip at the weed store and the liquor store if they give me suggestions or any kind of service in addition to ringing me up.

YOU CAN SUCK MY DICK ASKING ME TO TIP IN THE GODDAMN DRIVE THROUGH!!!

I'm not eating there because the burgers are too expensive for how good they are ($5.50 for a plain kids burger come on) but even if I loved the food i'm not tipping for fast food.

[–] [email protected] 45 points 5 months ago (3 children)

Yeah. The blurbs examples are places you really need to tip. They are providing a direct service to you. But pretty much every digital pay interface is asking for tips now. And a lot of them aren't even offering 15%. They start at 18% and go up. It is really souring me on going out at all.

[–] [email protected] 14 points 5 months ago (1 children)

Pretty much every sit-down restaurant now has tips calculated on the bill, and 15% is never one of the calculations. It's typically 18%, 20%, and 22%, but I've seen them start higher.

Is this due to the same machines? Since it can differ, I assume it's the owner who chooses to make it higher.

[–] [email protected] 6 points 5 months ago

It depends on what payment thing they use. Most places use a third-party payment POS and stick with default settings.

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[–] [email protected] 9 points 5 months ago
  • laughs in european *
[–] [email protected] 36 points 5 months ago (1 children)

Anyone else notice the "essential workers" never got that minimum wage increase?

I get republicans not supporting it, but the moderate Dems not fighting for them is going to hurt in November...

Voters know Republicans obstruct progress, but they need to see that Dems are at least willing to have the fight.

[–] [email protected] 16 points 5 months ago (2 children)

Where I live they got it. While it isn't law, the local fast food is all starting at $16/hour or more.

[–] [email protected] -2 points 5 months ago

....

I mean, wages can go down, and will go down when there's a larger labor pool.

Which is why we should have taken advantage of the small labor pool during COVID to raise minimum wage.

We had a chance to raise it while workers have leverage, but republicans will always oppose it and moderate Dems didn't push for it, so nothing happened.

That's wildly considered the biggest negative of moderate Dems, they don't act when we have the leverage to get things done. They tell us to be happy with temporary things we can lose tomorrow, like how they refused to modify Roe v Wade while we had the numbers to codify it, now it's gone.

They don't actually want to fight for us. They're controlled opposition to make sure when we do have the opportunity/leverage to fix shit, we waste that time "looking into" if we should really fix it. Then when the opportunity passes, they say they tried.

But they didn't.

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[–] [email protected] 26 points 5 months ago (2 children)

I don't know about hairdressers and drivers, but many servers are legally paid less than minimum wage because they are expected to make up the difference in tips.

So this is essentially people being fucked over by not being paid enough fucking over other people who aren't being paid enough. And if you object to them not being paid enough, the solution isn't to not tip them, it's to not go to the restaurant.

[–] [email protected] 22 points 5 months ago (1 children)

% based tips are bullshit and always have been. And moving the scale up to 18,20,22 is insane.

[–] [email protected] 16 points 5 months ago (1 children)

Especially because a 15% tip is almost twice as good as it was 10 years ago due to rising food costs

[–] [email protected] 6 points 5 months ago

Yes! The raise is already built in.

[–] [email protected] 25 points 5 months ago (2 children)

They are supposed to be paid the difference if tips plus base pay don't add up to minimum wage. But I'm guessing a lot of places don't do it.

[–] [email protected] 4 points 5 months ago

If you aren't making up the difference, you probably aren't going to last long anyway.

[–] [email protected] 0 points 5 months ago* (last edited 5 months ago) (4 children)

The minimum wage for tip workers is often lower in most states then minimum wage for non-tipped workers.

New York is the only state that I know of that has a minimum wage equity law where tipped workers have to be paid the same minimum wage as anyone else after tips, and if they aren’t, the employer has to make up the difference.

[–] [email protected] 11 points 5 months ago (1 children)

No, that's a Federal requirement, too. It only requires them to be brought up to the $7.25/hour Federal minimum wage so it's pretty useless, but it exists.

[–] [email protected] 2 points 5 months ago

Interesting. I didn’t actually know that.

[–] [email protected] 12 points 5 months ago

California has, for a while now, required that tipped workers be paid the same minimum wage as anyone else, period. Tips are extras on top of minimum wage.

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