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A winding post on Google (discuss.tchncs.de)

submitted 8 months ago by [email protected] to c/[email protected]

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I don't assume many folks here, considering the channel, would have purchased a subscription of any kind from Google Play. But I only recently discovered that whilst refunding apps within a certain time frame that are one time purchases are quite easy; refunding subscriptions are not.

Even if you report within 30 minutes of the subscribing, they say it doesn't meet their policy. (It was for a Podcast syncing/podcast app for WearOS. Considering that it had no server side component, I wondered why it was subscription based.) I still kick that I paid for one year instead of going to Mobilism and requesting the folks to see if the app could be cracked.

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[–] [email protected] 4 points 8 months ago

FWIW, if you're in Europe, you have guaranteed rights to refund online purchases within a timeframe. I'm assuming they've factored that in, but worth knowing if not.

[–] [email protected] 17 points 8 months ago* (last edited 8 months ago)

All subscription services are a scam that way. Doesn't matter the reason for wanting a refund, no matter how long after paying they'll always give the same "Against our policy. Nothing we can do" excuse.