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Roku TV bricked until agreeing to new terms of service (programming.dev)

submitted 8 months ago* (last edited 8 months ago) by [email protected] to c/[email protected]

299 comments fedilink hide all child comments

See title - very frustrating. There is no way to continue to use the TV without agreeing to the terms. I couldn't use different inputs, or even go to settings from the home screen and disconnect from the internet to disable their services. If I don't agree to their terms, then I don't get access to their new products. That sucks, but fine - I don't use their services except for the TV itself, and honestly, I'd rather by a dumb TV with a streaming box anyway, but I can't find those anymore.

Anyway, the new terms are about waiving your right to a class action lawsuit. It's weird to me because I'd never considered filing a class action lawsuit against Roku until this. They shouldn't be able to hold my physical device hostage until I agree to new terms that I didn't agree at the time of purchase or initial setup.

I wish Roku TVs weren't cheap walmart brand sh*t. Someone with some actual money might sue them and sort this out...

EDIT: Shout out to @[email protected] for recommending the brand "Sceptre" when buying my next (dumb) TV.

EDIT2: Shout out to @[email protected] for recommending LG smart TVs as a dumb-TV stand in. They apparently do require an agreement at startup, which is certainly NOT ideal, but the setup can be completed without an internet connection and it remembers input selection on powerup. So, once you have it setup, you're good to rock and roll.

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[–] [email protected] 5 points 8 months ago (12 children)

Hmm, yes, I agree! Totally agree on this. No argument. I'm curious though - what TV would that be? What TV can someone buy today that doesn't require an initial setup process that requires an agreement to certain terms and conditions prior to use?

Not trying to be hostile towards you in particular. I'm feeling frustrated with this answer because I am seeing it a lot (both online and in online searches right now), but I'm having some difficulty finding it actually useful advice. Many devices are setup from the factory to not allow use until agreeing to certain terms and conditions that must be agreed to before using the TV. I need to know which TVs - if any - do not require this. It is surprisingly difficult! I feel frustrated with this answer because it feels reductive & dismissive of the actual problem.

Again, nothing against you in particular. I'm just frustrated with this - seemingly reasonable but not actually applicable based on what I have been able to research online so far - answer.

[–] [email protected] 2 points 8 months ago* (last edited 8 months ago) (6 children)

Show me one piece of technology in your life that didn't come with T&C that put you at a disadvantage against the manufacturer, I'll show you ten fairies, a unicorn, and the herald of darkness.

My grandmother has a Philips dumb TV that doesn't have any network connectivity and it still showed a click-through T&C. If you can't get something like that in your region, ship from the EU, they're still sold here.

[–] [email protected] 5 points 8 months ago (4 children)

My computer was built from pieces of other computers, to which I installed linux and never had to agree to anything. Now show me those ten fairies, the unicorn, and the herald of darkness please...