this post was submitted on 12 Nov 2024
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Victorinox replaced a blade on a 1985 knife for £10 + return postage. (mastodon.online)
submitted 3 days ago by [email protected] to c/[email protected]
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A few weeks ago, I sent my 1985 Swiss Army Knife back to Victorinox for a broken blade replacement.

It came back today, fully repaired, cleaned, polished, lubricated and in a new box.

Total cost: £10 + return postage.

They sent the knife back with an invoice. I didn't have to pay a penny before the job was done.

A product that's been out of production for almost 40 years, repaired at very little cost by the original manufacturer.

I'm stunned. Happy, impressed, grateful and stunned.

I have at least a couple of victorinox Swiss army knives, I will keep this in mind!

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[–] [email protected] 0 points 3 days ago (2 children)

Unless those red plastic side covers are broken.

[–] [email protected] 0 points 3 days ago (1 children)

You mean they don't repair the plastoc covers?

[–] [email protected] 0 points 3 days ago

They do not. Those covers are no longer made, at least not for mine, which I believe is the same model as the one pictured.