this post was submitted on 18 Oct 2024
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[–] [email protected] 11 points 1 month ago* (last edited 1 month ago) (5 children)

Woke up in a massive panic this morning to an overdrawn back account message.

Panicked like hell to try and work out what happened.

Commbank have really stuffed up and duplicated transactions and now has left me overdrawn and unable to get anything today.

They better fix this up. The duplicated transaction was the biggest thing I had to pay, why couldn’t it have been an 8 dollar transaction?

[–] [email protected] 3 points 1 month ago (2 children)
[–] [email protected] 3 points 1 month ago (1 children)

Following up. It now has been fixed for me. Finally!

[–] [email protected] 2 points 1 month ago (1 children)
[–] [email protected] 2 points 1 month ago

Mind you it stuffed up my day pretty badly.

[–] [email protected] 1 points 1 month ago

It has not been fixed and now the banking app is down as well.

I feel like I’ve wasted an entire day staring at something I have no power to influence.

[–] [email protected] 6 points 1 month ago

Time to ditch commbank if they screwed you then left you hanging.

[–] [email protected] 3 points 1 month ago (1 children)

It looks like it's affecting heapssss of people. What a major fuck up. So many weekends ruined and much more than that. Wow

[–] [email protected] 5 points 1 month ago* (last edited 1 month ago)

Yeah this is looking like a major issue. Who the fuck rolls out a system update on a Friday night/Sat morning

[–] [email protected] 2 points 1 month ago (1 children)

Oh man that really sucks I'm sorry. Have you got them on the phone yet?

[–] [email protected] 5 points 1 month ago (1 children)

I tried but was stuck on hold for awhile.

Was browsing online and they’ve acknowledged the problem but still doesn’t help me since I have payments coming out tomorrow and on top of that I can’t go out and do anything today.

[–] [email protected] 3 points 1 month ago

Yeh fair. I just logged in to check mine and there was a pop up about it. Hopefully because it's a widespread issue they'll fix it in a few hours or something

[–] [email protected] 4 points 1 month ago (1 children)

Ah fuck, that sucks the worst when it happens on a weekend! I hope they can fix it up asap. I once had a monthly rent payment duplicated when the REA payment systems changed and that damn near gave me a heart attack

[–] [email protected] 4 points 1 month ago (1 children)

Yeah. I’m hoping it gets fixed soon. This isn’t helping my stress at all.

Really need it fixed as soon as possible.

[–] [email protected] 4 points 1 month ago

Sent you a message. Check your DMs