So the last time I used TurboTax, it was all bubbly, asking questions and providing reassurances that we were "almost done". That's not realistic. Realism is going to the post office to look bewilderingly through the boxes of paper tax forms littered around the mailbox area wondering which ones apply to you, bringing home a handful of weird-smelling newsprint instruction booklets, and sifting through that shoebox of receipts you've been hoarding while you nurse a handle of whiskey and curse the tax reform act of 1986. Professional tax prep software somewhat recreates that vibe. Turbotax is a marshmallow fluff game guide complete with cheat codes.