this post was submitted on 22 Jul 2024
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Thanks for the update! I'm flying Delta home in two days, and from the website you posted, it looks like they have their shit sorted now. I hope you're able to get the compensation you're entitled to receive.
Safe travels!
Still waiting on the reimbursement. It ended up being over $1700. I've been following developments on the Delta subreddit and some people had even higher, eyewatering amounts of expenses, due to traveling with families or being stuck abroad. There was one person who said they were stuck in Scotland and maxed out a credit card for $7500 on last minute airline tickets on another carrier and was of course livid. But a lot of others are reporting being made whole, plus getting compensatory SkyMiles and/or flight credits.
What I would love to come out of this whole thing, now that it's happened twice in 2yrs, is better regulations on the airline industry, particularly with consumer protections. So much of the stress and anxiety was because no one knew if Delta was going to reimburse. Just require it in cases of delays of over 3hrs. If people knew that the airline was going to reimburse ahead of time, they probably wouldn't have spent days in crowded airports, running out of food and diapers for their kids and all that. They can at least be frustrated in basic comfort, with the ability to shower, sleep in a decent bed; a bed, at all! Which helps A LOT. I was a lot more chill about things because I was able to get a hotel. And even if Delta wouldn't pay for it, I could afford it. Not everyone has that privilege.
We'll see.