this post was submitted on 28 Jul 2024
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A friends business email goes through to his gmail account, but he also pays for an email account with his web host. Is it necessary to keep paying for this email account, does he need it if the email goes through to gmail?

EDIT: What I know is, they both receive and send emails from @theirdomain.com via their Gmail. They have their domain registered with a seperate company than the web host and have access to their DNS records there. With the hosting company they pay for email in addition to their hosting plan.

My friend wants to avoid the extra cost of the email account if possible, and I thought it wasn't required to have an email with your your webhost if setting up the DNS records properly, but not 100% sure. We wanted to get independent advice before proceeding, since the host has an incentive for my friend to stay on the email plan.

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[–] [email protected] 0 points 3 months ago (3 children)

It depends on if Gmail is their mail exchange, or if it’s just acting as an SMTP/IMAP client. If their MX records on their DNS point you Gmail, then they don’t need the extra account. If they point to this other provider, then they do.

[–] [email protected] 0 points 3 months ago (2 children)

Since they have access to their DNS records via their domain registrar, they can set up the necessary MX records to make Gmail their mail exchange right? And then get rid of the web hosts email

[–] [email protected] 0 points 3 months ago* (last edited 3 months ago) (1 children)

Yes, but that’s not free. They need to be paying for G-suite (it’s not called that anymore, but I can’t remember what it’s called now).

Edit: Google Workspace https://workspace.google.com/products/gmail/

[–] [email protected] 0 points 3 months ago

ok thanks, that's very helpful.