this post was submitted on 26 Jul 2024
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They've had screen breakage problems since about 2-3y ago for some reason. My OG Nova Air has survived about half a dozen short drops without any issue but more recent devices are just spontaneously breaking in people's bags or sitting on a counter.
I think they're dealing with some kind of design failure where they haven't accounted for display stresses in the newer thinner screens but they'll never, ever, admit to it. That would open them up to replacement liability and drive them out of business.
If you do buy one of their newer devices I strongly encourage you to buy a 2-3y aftermarket warranty with it otherwise it seems like you have a decent chance of just being shafted at random.
They are in China and I am in the US. It is not worth my time. My best recourse is to spread the word so others arenβt burned as well.
I appreciate it. I'm trying to find an ereader now and I can cross them off the list. I wish I had leapt on the Pine64 one while it was in stock but I desired the color screens too much.
I have been happy with my Kobo Libra Colour I picked up after the terrible experience with Boox. I wish a phone sized option was available from Kobo but I have been enjoying the option to use a stylus more than I expected.