this post was submitted on 26 Jul 2024
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Asklemmy
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Anything from Anker after they cancelled an order with PayPal approved payment because 'they couldn't verify payment'. Then they insist that the cancelled order could be reviewed if I put personally identifiable information into a random Google sheets doc.
All complaint handling appeared to be a bot. They refused to explain what was the concern with the payment and always responded with very similar 'apology' emails even when I indicated for every email they send i'd inform another person to avoid them.
On Christmas 2023 I was given an Anker charger. By March 2024 it stopped working…
I really wonder if their product quality fell off and why. I have chargers/cables/batteries from Anker that I bought in 2016 and not a single one has failed.
Ive only used their headphones and chargers, which I bought recently, theyre still working fine. Mostly. Except for my bluetooth earphones. Theres occassional lag and stuttering problems with it on my laptop.