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Ofcom to ban inflation-linked mid-contract price rises on phones, pay-TV and broadband
(www.theguardian.com)
this post was submitted on 19 Jul 2024
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If I signed a contract to pay a certain amount of money each month then that should be the amount of money I pay each month. Should not be legal for them to change the agreement halfway through and then putting "we can change the agreement halfway through" in the terms of service does not make it acceptable.
Glad its banned.
But the contract you signed included the right for the provider to increase with inflation. It even states exactly what measures they can use.
The issue is more, no other options are given. As these companies seem to all agree on the shit they do.
Every contract includes that stipulation so what am I as an individual supposed to do?
If it helps, there are ISPs that don't do it.
Zen is one of them. (And is a generally better company to do business with)