this post was submitted on 15 Jul 2024
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[–] [email protected] 11 points 4 months ago (1 children)

See what you mean. When I summarized it for [email protected] , I minimized the whole business impact part of the story, because Amazon shipping poop is kind of a bigger deal.

Amazon's returns process is a complete dumpster fire - they'll slap a "new" sticker on your used crap and put it right back up for sale. Case in point: a small biz got screwed when Amazon resold their poopy swim diaper as brand new, tanking their company. Thankfully, Amazon took immediate action (JK). At least sellers now at least have the option to opt-out of returns being sold as new.

Best I can think is they’re trying to bat for the little guy…

Usually Ars is fantastic.

[–] [email protected] 10 points 4 months ago (1 children)

Best I can think is they’re trying to bat for the little guy…

Which is totally fair I think. But they didn't need to throw the reviewer under the bus to do it.

I don't think the article went nearly hard enough into criticising Amazon, tbh.

[–] [email protected] 4 points 4 months ago

Very fair as well!