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Google's inconsistent Pixel experience makes its phones impossible to recommend (www.androidpolice.com)

submitted 9 months ago by [email protected] to c/[email protected]

60 comments fedilink hide all child comments

We typically like Pixel phones a lot, but we have some reservations about Google's quality control

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[–] [email protected] 12 points 9 months ago (2 children)

Largely exaggerating bugs. If it happens to you that sucks, but I've never actually met anyone in the real world running into these bugs. This is "your holding it wrong" writing designed to rile up nerds.

[–] [email protected] 9 points 9 months ago* (last edited 9 months ago)

You shouldn't discount these reports just because you haven't seen them yourself. I mean, how many people do you talk to in the real world about their Pixel phones? If it's less than hundreds, it doesn't really say much — that's well within chance since, as the article states, the problem is inconsistency. If 1% of users experience a given problem, that's actually a pretty big deal. If 10% experience it, it's pitchfork time.

Pixel phones are notorious for poor quality control, and Google is notorious for poor customer support. That's a bad combination. Lots of people have perfectly good experiences, but there are still a lot of problems that aren't just flukes.

I read the article and I think it's pretty fair. I've used a couple different Pixel models and followed their respective subreddits for years. It's always something. Green tint, or poor signal, or overheating, or a barely-functional fingerprint reader, for example. None of these things affect everyone, but they're real problems. Probably the fingerprint reader is the most widespread. At least that's improved (for me) over time.

[–] [email protected] 4 points 9 months ago (1 children)

I have an 8 Pro that has had bugs since it was released.

They're mostly frustrating inconveniences that make using it annoying. Graphical glitches, phone calls hanging up unexpectedly, being able to type even after going into open apps view, not being able to switch apps because it just disappears from the open apps view, the fingerprint sensor just not working at all sometimes, and more.

Nothing that breaks the phone, but it's real annoying more often that it should be.

[–] [email protected] 2 points 9 months ago

IDK, nobody gets any real numbers so it's hard to say. I just know 9 pixel 6-8s and nobody has run into anything major.