this post was submitted on 13 Jun 2024
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MLMYM can't login? (lemmy.dbzer0.com)
submitted 5 months ago* (last edited 5 months ago) by [email protected] to c/[email protected]
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Trying to login with the MLMYM interface just goes to a blank screen for me. Is anybody else having issues with it? Is there anything I can do to get it working?

Edit: I have no idea why a simple help post is getting this many upvotes / downvotes

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[–] [email protected] 0 points 5 months ago (1 children)

Did you get it sorted out? Was probably due to server upgrade bugs.

[–] [email protected] 0 points 5 months ago (1 children)

No, still doesn't work for me.

[–] [email protected] 0 points 5 months ago (1 children)

Can you give us detailed steps to replicate? I was able to login just fine on Firefox.

[–] [email protected] 0 points 5 months ago (1 children)

What would you need from me? I'm on Firefox, Linux Mint. Logging in from the front page does nothing, I end up at the same page again while remaining unlogged in. Going to the login / registration screen and logging in from there takes me to a blank page.

[–] [email protected] 0 points 5 months ago (2 children)

Hmm, ok, I'm on Ubuntu Firefox and was just able to log out and then back in no problem. Just trying to narrow down the issue in case it was a browser thing. I'd suggest next to try logging in using a private browser window so all your extensions are disabled and see if it works then.

[–] [email protected] 0 points 5 months ago* (last edited 5 months ago) (1 children)

Still happens. Console has the following errors (and nothing else) when I login via https://old.lemmy.dbzer0.com/login

Cookie “ShowNSFW” does not have a proper “SameSite” attribute value. Soon, cookies without the “SameSite” attribute or with an invalid value will be treated as “Lax”. This means that the cookie will no longer be sent in third-party contexts. If your application depends on this cookie being available in such contexts, please add the “SameSite=None“ attribute to it. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite login

NS_ERROR_FILE_NOT_FOUND: 10

[–] [email protected] 0 points 5 months ago (1 children)

Hmm interesting. The NS_ERROR_FILE_NOT_FOUND error

I can think of a few more things to try:

  1. Can you try clearing cookies and site data and then try login again?

  1. Try creating a new profile in Firefox. If there is some profile corruption this may fix the issue.
  2. Go to page about:support and then you should see the option to refresh firefox or enter troubleshooting mode.
  3. Try a different browser such as Edge or Chrome, just to see if problem persists.
  4. Try creating a new account on lemmy.dbzer0.com and then login with that account. If that works that would tell us if it's something to do with your lemmy profile settings.
  5. Try installing a fresh copy of Firefox via a different method (e.g. snap package or flatpack, or deb). The file not found error suggests it could possibly be linked to a file permissions or storage issue, so this may help.

Obviously, you will lose your current Firefox settings with some of these actions, so caution is advised.

Sorry I can't be more specific, it's hard to know specifically what's causing the issue since I can't replicate.

[–] [email protected] 0 points 5 months ago (1 children) 
Can you try clearing cookies and site data and then try login again?

No dice.

Try creating a new profile in Firefox. If there is some profile corruption this may fix the issue.

No dice.

Go to page about:support and then you should see the option to refresh firefox or enter troubleshooting mode.

Didn't want to lose my settings, didn't try. Probably doesn't matter anyway, since...

Try a different browser such as Edge or Chrome, just to see if problem persists.

Chrome doesn't work either.

Try creating a new account on lemmy.dbzer0.com and then login with that account. If that works that would tell us if it’s something to do with your lemmy profile settings.

Awaiting verification.

Try installing a fresh copy of Firefox via a different method (e.g. snap package or flatpack, or deb). The file not found error suggests it could possibly be linked to a file permissions or storage issue, so this may help.

Probably not, since Chrome is having the same issue.

[–] [email protected] 0 points 5 months ago (1 children)

Dang, I'm shit out of ideas. I think we've thoroughly ruled out a browser or extension issue. I've verified you now. Let's see if that helps.

[–] [email protected] 0 points 5 months ago (1 children)

Still having the same issue with the new account in a diff browser (Chrome)

[–] [email protected] 0 points 5 months ago (1 children)

Are you using 2FA on your account?

[–] [email protected] 0 points 5 months ago

Sigh… ok, I figured it out. I’ve been logging in with my email and password all this time. The mlmym UI apparently only accepts USERNAME and password, unlike the standard interface. It also apparently bugs out and does not inform you that it’s an unrecognised account if you use the actual email, it just fails silently.

[–] [email protected] 0 points 5 months ago

Will try that when I'm next on my pc 👍