this post was submitted on 11 Jun 2024
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Corporate IT: I see nearly everything you do on your computer. I can see exactly how long what application is open. If I ask you to restart your computer, you don't, and you somehow get me in front of it, restarting it better not fix it or your next ticket is gonna be low priority no matter what. If you want in with IT, always open a ticket and include as much info as you can clearly convey. Snacks and bribes won't always work with those of us who are very antisocial.
That's childish and won't ever cause a change in their behavior.
Bonus points if they show management the ticket that's stalling a project from progressing and has been sitting on your desk for 2 weeks.
You say that like it's the one "high priority" ticket that the one big project is waiting on. In a sea of backlogged high priority issues attached to critical projects, being an asshat means that yours will be at the bottom of the 100 other super-important, my job-is-special tickets.
BUT MY SLIDE DECKS