this post was submitted on 08 Jun 2024
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But it's so much easier if you just start with a conclusion instead of all the way back at observation. You don't have to do any work for soundness at all, just ignore facts that disagree with what you want to believe.
Sometimes people don't have a conclusion, they just want a more entertaining explanation than reality.
Sooo I'm a continuous improvement manager and work on process improvement, basically the scientific method for processes. The #1 rule I tell people when we sit down to tackle an issue is "The solution can't be in the problem statement." Then, they spend 5 days trying to challenge that rule instead of working with the observations and data.
but surely if I just write the perfect email all business issues will be solved and we'll make millions?