this post was submitted on 13 May 2024
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Diablo 4 gray screen crash (sh.itjust.works)
submitted 6 months ago* (last edited 6 months ago) by [email protected] to c/[email protected]
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So I'm getting the famous gray screen crash on trying to start the game.

I have finally moved to Linux for my main machine and almost everything is running smoothly except this game in particular.

I using Lutris to get to BattleNet. Overwatch 2 works great. But Diablo 4 just shows a gray screen for 2 or 3 seconds and then the window closes bringing me back to whatever was on the screen when it tried launching.

I've seen a bunch of mentions of this issue, most are for the Steam Deck or are Windows-related, and I've seen a lot of posts about switching Proton versions and VKD3D versions, but I cannot seem to get a working combination to just get into the game.

I don't have a clue what is wrong or how to even diagnose what else to do here. All of the links I can find that mention anything.

I had to stop after launch because my last machine only had 4GB of RAM and would choke after a few minutes, but this machine should not be having problems.

Edit- Game is still having problems even when launched from Steam.

I cannot get Battle.net to launch with any regular Proton version or Experimental. I also can only get it running with GE after version 8-26. (only 3 versions, 8-26, 9-1, and 9-5)

But every version up to 9-5 has the gray screen for a couple seconds, then the game closes with no error message.

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[–] [email protected] 0 points 6 months ago (1 children)

I don't play D4 anymore so I can't say if this still works, but back when I did, I used to launch it (ie the Battle.net launcher) from Steam, as a non-Steam game.

I also used the latest Proton-GE as the compatibility tool, so that's something you could try as well.

[–] [email protected] 0 points 6 months ago

Second this comment. I have had minimal to no issues running D4 through Steam. Was never able to get it running via Lutris.