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Can't decrypt some messages (lemmy.ml)

submitted 6 months ago by [email protected] to c/[email protected]

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Hello. My friend and I have some problem with decryption messages. Sometimes we receive "Message was encrypted with OMEMO but could not be decrypted" instead of the message itself. What could this problem be related to?

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[–] [email protected] 0 points 6 months ago (2 children)

No, this happens on older devices, but I don't understand how I can determine for what reason. A friend writes from ios(monal), and I have conversations and gajim.

[–] [email protected] 0 points 6 months ago (1 children)

Did they use siskin before?

[–] [email protected] 0 points 6 months ago (1 children)

Did they use siskin before?

I think no

[–] [email protected] 0 points 6 months ago

OK, then it sounds like you need to work this out with Monal devs. Bug reports are usually appreciated by devs, especially if you manage to work out exactly when and how it happens…

In my experience, Monal has been working great (except when siskin used the account before, leading to misconfiguration of some OMEMO-related stuff).

[–] [email protected] 0 points 6 months ago

You or they probably reinstalled the app or cleared the app cache etc.

Under normal conditions it should not happen, although I do not have any experience with Monal in that regard.