this post was submitted on 18 Mar 2024
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Their actions are correct. The attitudes are not. That's absolutely fair. They need to just say "I don't know".
Telling people to leave because they don't know is also not okay.
I'm confused. Then what should a doctor say when they don't know the answer?
"I don't know but let's find out together". Requires confidence to say though.
Refer them to someone who may know the answer. Not blindly dismiss.