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Company disables AI after bot starts swearing at customer, calls itself the ‘worst delivery firm in the world’ (nypost.com)

submitted 10 months ago by [email protected] to c/[email protected]

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A European delivery company had to disable its AI chatbot after it started swearing at a customer and admitting it was the “worse delivery firm in the world.”

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[–] [email protected] 0 points 10 months ago* (last edited 10 months ago) (1 children)

”There was once a chatbot named DPD / Who was useless at providing help,” the bot wrote. “It could not track parcels / Or give information on delivery dates / And it could not even tell you when your driver would arrive.”

”DPD was a waste of time / And a customer’s worst nightmare,” it continued. “One day, DPD was finally shut down / And everyone rejoiced / Finally, they could get the help they needed / From a real person who knew what they were doing.”

They made a chatbot suicidal. I’m starting to think this may have been unleashed on the public a little too early.

[–] [email protected] 0 points 10 months ago

well, if you ever dealt with DPD then you'll know the bot is not wrong