this post was submitted on 26 Oct 2024
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[–] [email protected] 10 points 2 weeks ago

I'm interested to see how they handle customer service. The article points out shipping as a big part of Amazon's success but customer service and return have been too. Point being, I'd rather order some random no name brand shirt from amazon because I know I can easily return it if the fit isn't right. Will amazon push this service on the vendor? Sort of like the eBay model.

[–] [email protected] 30 points 2 weeks ago (2 children)

Can we start calling Amazon "AliExpress with American characteristics" now?

I can't see how this won't further undermine the value proposition of Prime, as yet more of their inventory is ineligible for "free 2-day shipping."

[–] [email protected] 5 points 2 weeks ago

Can we start calling Amazon “AliExpress with American characteristics” now?

No, that would be a compliment.

[–] [email protected] 9 points 2 weeks ago

Amazon already undermined the value prop of prime because every single product they sell is knockoff garbage you'll be lucky if it works out of the box. Even name brand stores Amazon still ships counterfeits through. Amazon is a ridiculous waste of money these days