I'm all for banning toxic players and cheaters, but the fact that they make you install a rootkit on your system to enable this is too much.
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It's so interesting that there are comments about how people can mute/block people if they get harassed, but nothing about the people doing the actual unhinged harassment. It seems personal responsibility only should be for the victims of harassment...
On the topic itself, I actually know someone who works at Riot that is working on their "player management" tools, and the amount of data they have driving these is fascinating. The datasets they have are global, and aside from Vanguard, apparently there are certain toxicity trends that are so niche (in the Chinese servers, for example), you have to tune for the other server data sets for it (they weren't really clear on how this works).
I really wish I could see what the backend of this tech is like, very few games have 10+ years of player and esports data to train their LLM/AI models.
“People are too sensitive today” types are deliberately missing the point. Online is pretty much the only place where you can get away with spouting slurs or psycho shit. You wouldn’t do it in public or get away with most of it in public.
More to the point it's just tiring having these types come into a lobby. They generally don’t (or can’t) play properly or fuck around until someone calls them out. They then start on that person or spamming the N word.
More often than not it feels like they try to frame it as “oh ho, people can’t handle my casual use of slurs, snowflakes”. When more likely is if you’re talking and behaving like that generally it means you’re obnoxious and disruptive to the game.
The article has literally zero info about what they are actually going to do. It's just people going "this is bad and these people are the worst, we do not want them here".
Ok? So what are you gonna do about it?
All it does is mention that "tech that can be a game-changer sometimes takes a long time" and I'm guessing that's referring to Riot's plans to use AI to mass-surveill all voice chats to detect harassment.
I will say their report software is very good and usually gets results within half an hour.