this post was submitted on 13 Mar 2024
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More BS for consumers who are now being treated even more like thieves when they shop

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[–] [email protected] 2 points 8 months ago

Its clear the law is not going to enforce justice, and justice needs to be taken into our own hands.

[–] [email protected] 3 points 8 months ago* (last edited 8 months ago)

Y'all, just bust that gate down and keep walking. The alarm gives you extra style points.

[–] [email protected] 4 points 8 months ago (1 children)

Arent the self check outs right next to the exit anyways? At least here in germany they are so it really is a non issue to just carry them 1 metre and scan them. They have a bin right outside so you can throw them away then.

[–] [email protected] 3 points 8 months ago

I wonder what happens if you go in, don't find what you wanted and decide to leave without a reciept?

[–] [email protected] 2 points 8 months ago (1 children)

This is great if we can find a way to exploit it. Otherwise it's just saving pennies on the dollar and costing people jobs so the elite can get another .000001% income. Not worth it. But they're arrogant pricks and won't see it that way :)

[–] [email protected] 11 points 8 months ago (1 children)

I hate this "costing people jobs". It is a sign of our broken society.

If this gate suitably replaces someone standing there we should implement it, raise taxes .000001% and put that money towards welfare/UBI. I'd rather just give people money than forcing them to do a useless job. Of course our society doesn't function nearly well enough for this to actually happen.

In this case the problem isn't the lost job but that this gate is an inconvenience for every shopper. They are wasting my time because it saves them .000001%.

[–] [email protected] 12 points 8 months ago (1 children)

All of this crap to avoid paying for a few cashiers.

[–] [email protected] 5 points 8 months ago

We've had these in Finland at some stores. Seems to work fine imo. Sometimes I forget I put the receipt in my pocket and it's annoying but usually I do that mistake once and next time I remember.

[–] [email protected] 9 points 8 months ago (1 children)

That’s how it works in Swedish grocery stores

[–] [email protected] 6 points 8 months ago

At self checkouts I get it, its annoying but at least makes sense. But there is a Willy's grocery store near where I live where they do that for the normal cashier checkout too. I forget every time I need to keep my receipt to get out. That's just bullshit.

[–] [email protected] 38 points 8 months ago

During the pandemic they forgot to close the store for the entire long weekend and people could just walk in with no employees there at all.

During that time, people grabbed what they needed and left the money at an unattended register.

I'm cynical enough that I suspect these anti-theft measures are an attempt to get people thinking "there must be a lot of theft these days, so the high prices make sense. The government is responsible for crime, not Loblaws".

[–] [email protected] 12 points 8 months ago* (last edited 8 months ago)

At my local Loblaws store they installed stupid metal barriers all around the store entrance and checkout last year. Whereas I previously always returned my cart to the corral at the entrance, that area is now blocked off and it would be annoying to exit.

Now carts, including mine, are just left to pile up randomly near the door until an employee comes around.

[–] [email protected] 6 points 8 months ago* (last edited 8 months ago) (1 children)

This is common practice here in Germany. All self checkouts I used have a gate requiring the receipt scan. I wasn’t aware that it’s controversial elsewhere. Seems only logical to avoid having personnel monitoring the exit, defeating the purpose of self checkouts.

[–] [email protected] 3 points 8 months ago

I remember these from other EU countries as well. Seems reasonable enough.

[–] [email protected] 30 points 8 months ago* (last edited 8 months ago) (2 children)

I've stopped shopping at Loblaw's as they have make it increasingly clear that they don't care at all about their customers. I used to actually be a big fan, they had good selection and their house bands were actually pretty good. But I'm tired of continuously being treated like a criminal as they continue to cut costs and raise prices. Their self-checkout stands must be the most user-hostile thing ever. I actually enjoy using self checkouts when they don't suck. Have you used self-checkout at IKEA? Absolutely pleasurable. You just grab the scanner and go beep-beep-beep and you are done in like 3 seconds. But Loblaw's is like beep, place item in bagging area, wait for the bagging scale to stabilize, beep, wait for scale, beep, out of space try to put something on the floor, YOU HAVE ANGERED THE SCALE!!! LOCKING WHOLE UNIT UNTIL ATTENDANT COMES!!!, a minute the attendant—who is clearly also tired of these hostile machines—unlocks it without even looking at the error or what you have "stolen", then I can continue scanning hoping that I don't anger it again. When I am done it asks how many bags I used, they don't even have bags anymore. Then it asks if I want to make a charitable donation in their name, go away and donate yourself and I'll donate on my own. Finally I can pay. And now I have the pleasure being locked in until I scan my receipt.

Also who is this stopping? If I want to steal something I'm not going to sticker-swap or try to sneak it on the scale. I'm just going to leave it in the bag and never scan it. What happens if I didn't buy anything, am I going to be allowed out? Are they going to demand to pat me down? They don't have the right to do that.

I'm tired of this shit, I've recently been shopping at Farm Boy and they have a nice human who quickly scans my stuff and I am on my way. It isn't even any more expensive for most things. (though they do frequently lack bulk options which can result in a higher price.) I have the luxury of being able to pretty freely choose where I shop, and I appreciate that no everyone has that privilege, but I've started shopping mostly based on how they treat me. Loblaws and Canadian Tire can fuck right off, they treat me like a criminal. Shoppers and Amazon are bad, but not awful. IKEA and Farm Boy treat me like an actual human who's time and experience is valued, so they get my money.

[–] [email protected] 4 points 8 months ago* (last edited 8 months ago) (1 children)

They can't legally force you to show a receipt. From recent article on it.

it’s important for consumers to know receipt-checks are not enforceable by law and customers can decline and walk away, said Alex Colangelo, lawyer and business law professor at Humber College. Police officers have the power to arrest … but store security and loss-prevention officers are regular people. They have much more limited powers of arrest under the criminal code,” Colangelo said. “They can ask you to show your receipt and you can consensually allow them to do it. But there is no power or authority to detain you if you say no.”

Detaining someone who has not committed a crime can result in legal issues for retailers, Colangelo said, adding that a customer would “be able to sue for false imprisonment.”

[–] [email protected] 1 points 8 months ago (1 children)

Yeah. Basically they can't stop you from leaving the store unless they have strong evidence that you committed a crime. Not showing a receipt is not strong evidence. Probably string evidence would be they saw you pick something up and followed you to the door without paying.

Apparently one exception may be Costco because they make you sign an agreement before entering. But I don't think this has ever been tried in court.

[–] [email protected] 1 points 8 months ago

Costco i could see being different because you have a membership, and rules that go with it.

[–] [email protected] 14 points 8 months ago (2 children)

I don't know if it's everywhere, but there's a Decathlon store near me that has RFID on everything. When you get to the register, you just chuck everything in the box and it shows you what you need to pay. Take something out of the box, and it takes it out of your purchases.

10/10 self-checkout experience.

[–] [email protected] 2 points 8 months ago

Same thing at Uniqlo

[–] [email protected] 4 points 8 months ago (1 children)
[–] [email protected] 2 points 8 months ago

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[–] [email protected] 15 points 8 months ago

More money wasted on security theater instead of fixing actual issues lol

New York Subway comes to mind.

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