this post was submitted on 09 Nov 2024
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It's not stupid, it's deliberate. I had a friend who did consulting work (in a different area) with a large grocery chain, and they deliberately change the layout so you're spending more time in the store, looking at things, because chances are that you'll buy more. If the store becomes a little too crowded, they'll just change the music to hurry you along.
On the one hand I imagine they've done some kinda analysis on how number go up, on the other it's hard for me to imagine that the money you spend on paying your employees is better directed towards making everyone frustrated rather than just keeping the store a clean and pleasant place to be in